Privacy Policy
1. Controller and domain
This policy is issued by CARIO COMERCIO DE VESTUARIO LTDA, a Brazilian limited liability company registered under CNPJ 66.016.723/0001-97, with registered office at Rua Sergipe, 825, Sala 01, Siqueira Campos, Aracaju, Sergipe, 49.075-540, Brazil. The domain cariovestuario.online is registered to and operated by CARIO COMERCIO DE VESTUARIO LTDA. The company does not operate under any trade name, franchise agreement or third-party licensing arrangement; the storefront, catalogue, inventory and customer records referred to in this policy are held and controlled by the registered entity itself.
2. Data we collect
We collect the information you provide when you place an order, create an account, subscribe to our newsletter or contact us. This includes:
- Identification data: full name, date of birth and tax identification where required.
- Contact data: email address, telephone number and delivery address.
- Order data: items purchased, order value, delivery preferences and after-sale communication.
- Technical data: IP address, browser, device type and pages visited on cariovestuario.online, collected through standard web logs and cookies.
3. How we use personal data
We use the information collected to process and deliver orders, respond to messages, operate exchanges and returns, improve the storefront, comply with tax and accounting obligations, and send product updates to customers who have opted in. We do not sell personal data and we do not share it with partners for independent marketing purposes.
4. Legal bases
We process personal data under the legal bases set out in Brazilian Law 13.709/2018 (LGPD): performance of a contract, compliance with a legal obligation, legitimate interest in operating and securing the storefront, and your consent where it is specifically required (for example, marketing communications).
5. Cookies and site analytics
We use cookies and comparable technologies to keep the storefront functional, remember your preferences and measure how pages are used. You can disable cookies in your browser; certain features of cariovestuario.online may not work as expected if you do.
6. Sharing with service providers
We share personal data with service providers who operate specific parts of the storefront on our instruction, such as payment processors, delivery carriers and email service providers. Each provider acts under written terms, uses the data only to deliver the contracted service, and must apply security measures compatible with LGPD.
7. Retention
We retain personal data for the time necessary to fulfil the purposes described above and to meet legal obligations, in particular tax and accounting record keeping. When the retention period ends, data is deleted or irreversibly anonymised.
8. Your rights
You have the right to confirm whether we process your personal data, access it, correct it, request its deletion where applicable, oppose certain uses, request portability and revoke consent. To exercise any of these rights, write to [email protected] and include enough information for us to confirm your identity.
9. Security
We apply administrative and technical measures to protect personal data against unauthorised access, loss, alteration and disclosure. Access to customer records is limited to employees who need the information to perform their role.
10. Changes to this policy
We may update this policy to reflect changes in the storefront, our processes or applicable law. The date at the top of this page shows the latest revision. Material changes will be announced on cariovestuario.online.
11. Contact
Questions about this policy or about how we handle personal data can be sent to [email protected], or by post to CARIO COMERCIO DE VESTUARIO LTDA, Rua Sergipe, 825, Sala 01, Siqueira Campos, Aracaju, Sergipe, 49.075-540, Brazil.